ABOUT THE TEAM
The People Programs team at OpenAI plays a pivotal role in creating an environment where every employee can thrive, grow, and contribute to our mission of ensuring that AGI benefits all of humanity. This expanding team develops and executes human-first strategies and programs that support our rapid growth, unique culture, and innovative spirit.
Our Coaching, Learning & Development team manages programs ranging from new employee onboarding to manager development and company-wide learning systems used across OpenAI.
ABOUT THE ROLE
We’re looking for an Onboarding Coordinator to support our APAC onboarding program, seated in Singapore As Singapore continues to serve as a regional hub for APAC, and with new offices this role will provide critical operational support as hiring and onboarding complexity grows across the region.
This role will manage the day-to-day execution of onboarding activities across APAC, ensuring a smooth, welcoming, and well-coordinated experience for new hires and their managers. The coordinator will support onboarding operations across Singapore, and other APAC locations, with a particular focus on enabling the continued growth of the GTM function in the region.
You will own core onboarding coordination responsibilities, including calendar invites, pre-onboarding communications, Day 1 preparation, facilitator support, and in-person logistics for onboarding in Singapore, as well as support for emerging office locations and occasional remote onboarding across APAC. You’ll also partner closely with IT, Workplace, Recruiting, and People teams to support device readiness, office logistics, new hire communications, and Day 1 integration.
This role is ideal for someone who thrives on operational excellence, enjoys supporting others through key moments of transition, and is energized by cross-functional collaboration in a fast-paced, global environment. Strong attention to detail, comfort working across time zones, and the ability to adapt global onboarding processes to regional needs will be key to success.
This role is based in Singapore and we operate in a hybrid work arrangement with 3 days in office.
YOUR RESPONSIBILITIES
- Own day-to-day coordination of APAC new hire onboarding, including logistics, communications, scheduling, and stakeholder coordination across Singapore, India, Australia, and other regional locations.
- Draft and send templated communications to new hires and managers, including pre-onboarding emails, Day 1 notes, reminders, travel and logistics guidance, and follow-ups.
- Manage calendar invites for onboarding sessions, tech setup, security briefings, leadership sessions, culture programming, and other APAC onboarding activities.
- Partner with the APAC IT onboarding team to support device readiness, distribution, and Day 1 setup, ensuring laptops and equipment are prepared and available in time for new hire starts.
- Coordinate logistics for in-person onboarding in Singapore, with support for emerging office locations,including room scheduling, facilitator support, materials, AV coordination, and day-of assistance.
- Partner with Workplace teams to support Day 1 integration, including badge access, space readiness, office arrival logistics, and a smooth on-site experience for new hires.
- Support occasional remote onboarding across the APAC region, ensuring a consistent and high-quality experience regardless of location or time zone.
- Maintain and update onboarding pages and resources in tools such as Notion and OpenHouse with accurate APAC session information, dates, regional guidance, office logistics, and materials.
- Support facilitators and presenters with session preparation, run-of-show coordination, time zone alignment, and real-time troubleshooting.
- Help manage onboarding exceptions, regional nuances, off-cycle starts, and location-specific needs with care, attention to detail, and sound judgment.
WE’RE SEEKING
- Experience in onboarding coordination, HR operations, or program coordination in a fast-paced, high-growth environment.
- Strong organizational and communication skills, with comfort managing multiple timelines, stakeholders, and time zones across APAC.
- Proficiency with tools such as Google Calendar, Slack, Notion, Zoom, and related collaboration platforms.
- Ability to work independently, anticipate needs, and proactively resolve scheduling, communication, or logistical issues.
- Experience supporting global, regional, or cross-functional teams is a strong plus.
- Comfort partnering with stakeholders across IT, Workplace, Recruiting, People teams, and regional business leaders to deliver a smooth new hire experience.
- Based in Singapore and able to support in-person onboarding activities locally, with coordination support for emerging office locations as needed.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
