Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs. Please note this role is within a SCIF.
Work Environment:
This role is Monday to Friday from 8am-5pm, based on-site in Arlington, VA and requires consistent presence during posted hours.
Key Responsibilities:
Greet and assist visitors, ensuring a positive and professional first impression
Manage emails and general inquiries, routing as appropriate
Coordinate visitor access, badging, and check-in processes
Maintain office organization, cleanliness, and readiness at all times
Schedule meetings and manage conference room bookings
Support office operations including mail distribution, deliveries, and supply inventory
Coordinate with vendors and service providers as needed
Partner with Facilities, IT, and Security teams to support workplace needs
Maintain accurate records and handle sensitive information with discretion