Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com.
The Director of Sales Operations role operates as a trusted advisor to Sales leadership, owning critical cross-functional initiatives, supporting data-driven decision-making, and ensuring alignment across Sales, Marketing, Product, and Partnerships.
This position requires a highly strategic operator who can influence without authority, lead complex programs end-to-end, and translate business priorities into scalable execution frameworks.
What You’ll Do
- Plan and help facilitate global Quarterly Business Reviews (QBRs)
- Coordinate global account planning frameworks, ensuring consistency, rigor, and alignment across regions and leadership.
- Serve as the liaison between Sales and Marketing, establishing alignment on shared priorities, planning cycles, and go-to-market execution.
- Drive strategic alignment with Product, ensuring visibility into roadmap priorities, tracking of key product requests, and alignment on enablement and product mix optimization
- Partner with Partnerships leadership to define prioritization frameworks and ensure Sales alignment on strategic partner initiatives.
- Represent Sales in enterprise technology programs
- Architect and manage global sales communications strategy, including executive-level updates, all-hands, and regional leadership forums, ensuring clarity, consistency, and alignment.
- Establish scalable processes for tracking and prioritizing product feedback and requests from Sales leadership.
- Support critical Sales and Customer Success initiatives
- Provide strategic input into talent planning by identifying capability gaps, supporting talent mapping, and aligning with performance frameworks
What You Have:
- 10+ years experience in n Sales Operations, Revenue Operations, Business Operations, or Strategy roles within high-growth or global organizations.
- Proven experience operating at a senior level within Sales Operations, Revenue Operations, or Strategy in a global, high-growth environment.
- Demonstrated ability to lead complex, cross-functional initiatives without direct authority.
- Strong executive presence with experience supporting senior Sales leadership.
- Deep analytical and strategic thinking capabilities, with a track record of translating insights into action.
- Exceptional communication and stakeholder management skills across technical and non-technical audiences.
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Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.
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