We are looking for an experienced and driven Senior Manager, Strategic Sourcing to lead a team of sourcing category managers within our transforming procurement organization. In this role, you will combine strong leadership skills with hands-on sourcing expertise. You will be responsible for overseeing a team of sourcing experts while also contributing individually to the execution of critical sourcing projects. The ideal candidate is a highly organized individual with a proven track record in procurement, excellent communication skills, and a passion for developing talent. This is a working manager role, so being able to negotiate and execute purchasing deals will be required.
Required Skills:
Leadership & Team Management:
- Supervise and mentor a team of sourcing professionals, providing guidance, support, and performance feedback
- Foster a collaborative and high-performing team environment, promoting teamwork and knowledge sharing
- Delegate tasks effectively, monitor progress, and ensure team members meet performance expectations (Individual Contribution Goals and SLAs)
- Identify training and development needs for team members and facilitate their professional growth
- Contribute to the recruitment and onboarding of new team members.
- Understand internal procurement processes to provide guidance to team and stakeholders.
- Partner and collaborate with stakeholder leadership
Sourcing Execution:
- Execute sourcing projects using category-level strategies and established processes
- Support the creation, review, and negotiation of contracts, ensuring favorable terms and conditions
- Negotiate with suppliers on pricing, service level agreements, and other key commercial and legal terms to maximize savings and achieve defined goals
- Conduct risk assessments to identify and mitigate potential supplier-related risks
- Execute competitive bids to identify the best-value suppliers
- Manage supplier relationships, while measuring supplier actual performance against negotiated SLA’s and quality metrics.
- Deep understanding of sourcing and supplier management.
- Bachelor's degree in Supply Chain Management, Business Administration, or a related field
- 8+ years of experience in procurement or sourcing, with at least 2 years in a supervisory or team lead role
- Proven track record of successfully managing and developing a team.
- Proficiency in procurement systems and tools
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
We're committed to building a workplace that reflects the diverse world we serve. At Freshworks, you'll find inclusive teams, flexible thinking, and opportunities to grow your career - while making work better for millions.
If this sounds like a journey you want to be part of, we'd love to meet you. Let's building something refreshing together.
The annual base salary range for this position is $190,000 - $230,000 Base Salary.
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
Fresh vision. Real impact. Come build it with us.