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Head of Retail

UltraOtherOnsiteFull-timeNew York
$160k-$210k+ Equityposted 3h ago

ULTRA™ | NICOTINE-FREE POUCHES FOR FOCUS & ENERGY

ABOUT ULTRA ⚡️

Ultra™ is already the #1 brand of nicotine-free pouches in the world and we only launched 6 months ago —we’re just getting started. Our mission is to build the category-defining brand of functional pouches for people who want enhanced performance without the crash, addiction, or long-term downsides. Ultra does not just make a pouch that is somewhat “better for you” than Zyn. We make functional performance products that are actively good for you.

The market shift is massive: nicotine pouch sales are up 3,000% since 2019 and projected to reach $20B by 2026. Consumers are adopting the pouch form factor at scale, and many are now seeking nicotine-free functional benefits in a pouch. Ultra is positioned to lead that wave.

Backed by some of the best investors, founders and athletes in the world, including:

- Left Lane Capital (Blank Street, Olipop, Holy)

- Sugar Capital (Grüns, Feastables, Lucky Energy)

- Athletes & Creators

- Joe Burrow, Dak Prescott, Henrik Lundqvist, Jakob Chychrun + more

- Founders & Operators

- Chad Janis (Grüns), Harpreet Singh (Oura Ring), Jeff Rader (Harry’s), Vinay Menda (Blank Street), + more

Learn more: takeultra.com http://takeultra.com

THE ROLE 🚀

As Head of Retail at ULTRA, you will own the strategy and execution of our retail launch and scale-up—starting in 2026 and extending far beyond.

Your mandate is clear: develop + execute ULTRA’s 2026 Retail Launch Plan, turn retail into a repeatable growth channel, and build the sales, distribution, and operational engine required to aggressively scale to $75M+ in retail revenue in 2027

You’ll be responsible for everything from go-to-market strategy and account acquisition to field execution, distributor and broker management, team hiring, and retail performance instrumentation. This is a true builder role: you’ll design the playbook, pressure-test it in the field, and refine it into a system that scales.

You’ll work directly with the founders and cross-functional leaders (Growth, Ops, Finance, Marketing) to ensure retail growth is disciplined, data-driven, and aligned with ULTRA’s broader strategy. This is not a “spray-and-pray” retail role—we care about depth, velocity, and learning, not vanity door counts.

WHAT YOU’LL OWN 💼

RETAIL STRATEGY & 2026 EXECUTION

- Own the execution of ULTRA’s FY-26 Retail Thesis, treating 2026 as a structured retail experiment with clear learning loops and gates.

- Translate thesis into a concrete operating plan: geos, channels, placement strategy, sequencing, and pacing.

- Decide when to push, pause, or pivot based on real performance data

LIGHTHOUSE MARKETS & CHANNEL FOCUS

- Lead launch and scale-up in 3–5 lighthouse markets (e.g. NYC/Tri-State, Texas, SoCal), prioritizing depth over scattered presence.

- Drive penetration across priority channels:

- C-store / gas / select drug

- Select regional grocery / convenience chains

- Influence & proof channels (gyms, fitness, wellness, campus, airports)

- Continuously refine where ULTRA wins best by geo, channel, store type, and placement.

ROUTE-TO-MARKET (RTM) DESIGN & MANAGEMENT

- Design and manage a hybrid RTM model: distributors for reach, brokers for access, and an internal team for control and learning.

- Select, onboard, and manage high-quality distributors and brokers—holding them accountable to performance standards.

SALES, FIELD & OPS TEAM BUILDING

- Hire, lead, and develop a high-performing retail org, including:

- Internal sales leadership

- Field reps / market managers in lighthouse geos

- Sales ops / retail analytics as scale demands

- Establish clear roles, incentives, and operating rhythms across sales, field, and ops.

IN-STORE EXECUTION & FIELD EXCELLENCE

- Own in-store execution standards: placement, facings, displays, pricing, and education.

- Build a real field presence to protect velocity, train staff, run demos, and gather on-the-ground insight.

- Ensure field feedback flows directly into HQ decision-making.

CROSS-FUNCTIONAL ALIGNMENT

- Partner closely with Growth, Marketing, Ops, and Finance to align retail strategy with brand, supply chain, and margin goals.

- Ensure learnings from retail inform product, packaging, education, and DTC strategy—and vice versa.

WHY YOU’RE A FIT ❓

- You’ve built and scaled retail or wholesale channels at a high-growth CPG brand—and understand what breaks when brands move too fast.

- You’re fluent in distributors, brokers, field teams, and key accounts, and know when to lean on each.

- You’re data-driven and disciplined—you care about velocity, reorder behavior, and contribution margin, not vanity door counts.

- You’ve hired and led sales, field, and ops teams before and know how to create accountability in the real world.

- You’re comfortable operating in ambiguity, testing hypotheses, and refining strategy based on live results.

- You think like an owner and operate with conviction—clear on when to push hard and when to slow down.

- You embody ULTRA’s values: Move fast. Be data-driven. Take ownership. Build with intention. Compete to win.

WHY YOU SHOULD JOIN ULTRA 📈

- Build retail from zero to scale.

This is a rare chance to design the retail playbook for a brand with real traction and ambition—not inherit someone else’s mess.

- Own the outcome.

You’ll have full ownership of retail strategy, execution, team, and results—with the authority to push, pause, or double down based on data.

- Retail done right.

2026 is a focused Retail Lab Year. We care about velocity, reorders, margin, and learning—not vanity door counts.

- Build and lead the team.

You’ll hire and run the sales, field, and ops org the way you always thought it should be done.

- Define a new category in-store.

ULTRA is creating the functional pouch category—and you’ll shape how it wins at retail.

- Fast, high-trust environment.

You’ll work directly with founders, move quickly, and see the impact of your decisions in real time.

- Benefits and Perks

Benefits include medical, dental, and vision coverage, HSA access, a 401(k), a Bathhouse membership for recovery and reset, and unlimited PTO

Equal Employer Opportunity