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Companies

Pylon

Customer support platform built for B2B companies

San Francisco, CA, USA
90+ people
Private
Founded 2022
Raised a $31M Series B in August 2025.
B2B SaaS
Customer Support
Customer Success

About

Pylon is the modern alternative to Zendesk, Intercom, Freshdesk, and Salesforce Service Cloud. We help B2B companies track customer support issues across common B2B channels including shared Slack channels (Slack Connect), Microsoft Teams, email, in-app chat, ticket forms, Slack community, and more.

Hundreds of fast-growing YC companies of all sizes like Vellum, Hightouch, and Deel are customers.

Learn more at usepylon.com

Funding history

  1. Series B$31M2025-08
  2. Series A$17M2024-08

17 open roles

Ops·NYC or Palo AltoStaff / Lead+Full-time
5d ago
Ops·NYC or Palo AltoStaff / Lead+Full-time
5d ago
Ops·NYC or Palo AltoStaff / Lead+Full-time
5d ago
Ops·NYC or Palo AltoStaff / Lead+Full-time
5d ago
Ops·NYC or Palo AltoStaff / Lead+Full-time
5d ago
Recruiting·Palo AltoStaff / Lead+OnsiteFull-time
72d ago
$140k-$220k
+ equity159d ago
$130k-$220k
Research·Palo AltoStaff / Lead+HybridFull-time
+ equity159d ago
$130k-$220k
Research·Palo AltoStaff / Lead+HybridFull-time
+ equity159d ago
$130k-$220k
Research·Palo AltoStaff / Lead+HybridFull-time
+ equity159d ago
$140k-$220k
Research·Palo AltoStaff / Lead+HybridFull-time
+ equity159d ago
Other·RemoteStaff / Lead+RemoteFull-time
205d ago
Other·RemoteStaff / Lead+RemoteFull-time
205d ago
Other·RemoteSeniorRemoteFull-time
205d ago
Other·RemoteSeniorRemoteFull-time
205d ago