San Francisco, CA, USA
90+ people
Private
Founded 2022
Raised a $31M Series B in August 2025.
B2B SaaS
Customer Support
Customer Success
About
Pylon is the modern alternative to Zendesk, Intercom, Freshdesk, and Salesforce Service Cloud. We help B2B companies track customer support issues across common B2B channels including shared Slack channels (Slack Connect), Microsoft Teams, email, in-app chat, ticket forms, Slack community, and more.
Hundreds of fast-growing YC companies of all sizes like Vellum, Hightouch, and Deel are customers.
Learn more at usepylon.com
Funding history
- Series B$31M2025-08
- Series A$17M2024-08
12 open roles
$130k-$220k
+ equity106d ago
$130k-$220k
+ equity106d ago
$130k-$220k
+ equity106d ago
$140k-$220k
+ equity106d ago
